NLP (Natural Language Processing)
Related services
AI DevelopmentWhat is NLP?
Human language is complex. It has slang, sarcasm, synonyms and context. NLP is a bridge between human language and binary machine code.
The main tasks of NLP: • Analysis of tonality (Sentiment Analysis) - is this a positive or negative feedback? • Entity Recognition (NER) - find names, company names, dates in text • Machine translation - Google Translate, DeepL • Text generation - basis for LLM (ChatGPT)
NLP allows businesses to automate communications and analyze thousands of text responses in seconds.
How does NLP work?
The text is divided into tokens (words or syllables). Next, grammar rules or statistical models (neural networks) are applied to determine the relationships between words and the overall meaning of the sentence.
Options for using NLP
Automatic monitoring of brand mentions. The system itself determines what is praised and what is criticized.
Search on the site understands synonyms, errors in words and user intentions (semantic search).
NLP reads the client's email and automatically sends it to the appropriate department (sales, technical support, accounting).
Siri, Alexa, IVR systems in call centers work on the basis of NLP (translating voice into text and understanding it).
/ FAQ
NLP is a general branch of computational linguistics. LLM is a modern, very powerful method within NLP.
/ Related terms
Ready to implement?
We'll help you implement it. 30-minute process audit - free.
Book an audit