AIvoiceassistantsandchatbots
Do you want to optimize the work of your call center and handle customer calls without delays? **Development of voice ai assistants** of the new generation allows you to automate phone calls, qualify leads and answer customer questions in live language 24/7. We develop conversational AI-based voice robots that integrate with your IP telephony and CRM, communicating naturally, without stuttering and without outdated button scripts.
Voice AI assistants are intelligent conversational robotic agents based on artificial intelligence that integrate with IP telephony. They are able to understand the customer's language in real time, conduct natural dialogue without scripts, answer objections, qualify leads and enter data into CRM.
/ FEATURES & BENEFITS
Confirmation of orders and logistics (e-commerce)
The bot independently calls the client after making a purchase on the website: "Congratulations! You ordered the Next.js course. Confirm the order? Send the details in Telegram?". After confirmation, the status is automatically changed in CRM.
Appointment reminders and bookings
AI calls a client on the eve of a visit to a clinic or beauty salon: "Good afternoon! I'm reminding you about your appointment tomorrow at 2:00 p.m. Is everything okay?". In case of cancellation, the bot offers other free slots from the calendar.
Call the base and qualify the leads
Automatic outgoing call to the database of customers who left an application but did not pay the bill. The bot finds out the reason, answers questions and directs the hot customer to a live manager.
/ Script and voice
Development of a conversation script, voice cloning or choosing the perfect synthesis tone.
/ Development of logic
Connecting a language model for flexible dialogue that adapts to the client's behavior.
/ Telephony (SIP/VoIP)
Integration of the voice core with virtual PBXs (Binotel, Phonet, Twilio).
/ Automation of actions
Setting up post-call triggers: sending an SMS, recording the conversation summary in CRM.
/ FAQ
Thanks to the latest models from ElevenLabs and OpenAI, the voice has perfect intonations, pauses and even sighs, making the conversation as human as possible.
AI voice agents (Voice AI) radically change the approach to call centers. Ople develops voice robots that communicate so naturally that customers often do not understand what they are saying to the artificial intelligence. Using the advanced technologies of VAPI, ElevenLabs and OpenAI Realtime, we create telephone assistants capable of calling to confirm orders, collect feedback or take incoming calls during non-working hours.