Chat bot
Related services
AI AutomationWhat is a chatbot?
A chatbot is an automatic interlocutor. The client writes a question - the bot answers. No breaks, no days off.
There are two types: • Script (rule-based) - work according to a script. Buttons, menu, ready answers. Simple, cheap, but limited • AI-chatbots - understand free text, keep the context, give non-standard answers. Built on LLM (ChatGPT, Claude)
At Ople Agency, we create AI chatbots that know your product, respond in natural language and really help customers.
How does a chatbot work?
Script bot - a dialog tree with branches. An AI chatbot is more complex: it receives messages, analyzes intent, searches for an answer in the knowledge base, and generates text. The best AI bots use RAG: they look for information in your documentation and respond based on it. They do not invent - they quote.
Options for using a chatbot in business
The bot closes 70-80% of typical questions. A person connects only for non-standard cases.
The bot asks for the name, phone number, the essence of the request and hands the ready ice to the manager. Conversion increases by 25-40%.
The bot helps with product selection, compares characteristics, and suggests size. The average check increases by 10-15%.
Dentistry, salon, consulting - the bot shows free slots and records the client.
/ FAQ
Script for Telegram - from $300. AI chatbot with a knowledge base - from $800. Multi-channel - from $2000.
/ Related terms
Ready to implement?
We'll help you implement it. 30-minute process audit - free.
Book an audit