ERP (Enterprise Resource Planning)
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AI AutomationDifference between CRM and ERP
CRM focuses on increasing revenues (front office). Her task is to attract a client and sell him a product. ERP focuses on cost reduction and optimization (back office). Her task is to make sure that there are raw materials in the warehouse, the machines are working, and the employees have received their salaries.
Very often, these two systems integrate with each other: the manager in CRM closes the deal, and ERP automatically commands the warehouse to start packing the goods.
When does a business need ERP?
The company is ready for ERP when management in Excel or separate programs (separate accounting, separate warehouse) begins to generate errors and losses. This usually happens when the staff exceeds 50-100 employees, or there is a complex production.
Examples of systems
Giants of the market for corporations (factories, international holdings). Implementation can cost millions of dollars.
Modern, modular ERP with open source code. Ideal for medium-sized businesses, as you can purchase only the modules you need.
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From 6 months to several years. This is a complex process that requires a complete restructuring of the company's internal processes.
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