MARKETINGGlossary

CRO

CRO (Conversion Rate Optimization) is the process of improving the site so that more visitors become customers. Not more traffic - but more results from the same traffic. Increased conversion from 2% to 4% - doubled sales without additional costs.

What is CRO?

Conversion - when a visitor does what you want: leaves a request, calls, buys. CRO - systematic work to increase conversions.

What is included: • Behavior analysis - where people "fall off" • A/B testing - comparing two versions of the page • UX-optimization - simplification of forms, improvement of navigation • Copywriting - changing headlines, CTA. Sometimes one word changes the conversion by 30%

Typical result: +20-50% conversion in 2-3 months. With the same advertising budget.

How does CRO work?

We analyze behavior (Google Analytics, Hotjar). We find "bottlenecks". We formulate hypotheses. We create an A/B test. One half of the traffic is the old version, the other half is the new one. After 2 weeks, we will see the result. If the new one is better, we implement it.

Options for using CRO

01Landing Page

The conversion of a typical page is 2-3%. After CRO - 5–8%. Twice as many applications with the same traffic.

02E-commerce

Reduction of "abandoned baskets" from 70% to 50% = serious increase in revenue.

03Application forms

Shorten the fields, add autofill - and 35% more applications.

04PPC campaigns

With a budget of $5000/month - CRO will double the return without increasing costs.

/ FAQ

Landing page - 3–8%, online store - 1–3%, B2B site - 2–5%. If it is below average, there is room to grow.

/ Related terms

CRO
/ CRO

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